Refund policy
At She Rooted, your satisfaction and trust mean everything to us. However, due to the nature of our products, all sales are final.
No Refunds or Returns
For safety and quality assurance, we do not accept returns, exchanges, or refunds on any supplement or consumable product once it has been shipped. This policy ensures that every customer receives only fresh, unopened items.
Order Issues
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at
sherootedwellness@gmail.com with:
- Your order number
- A clear photo of the product and packaging
- A short description of the issue
We will review your request and provide a suitable solution, such as a replacement or store credit, if applicable.
Digital Products
All digital products (eBooks, guides, or downloads) are non-refundable once the purchase is complete, as instant access is granted immediately after payment.
Cancellations
Orders may only be canceled within 12 hours of purchase, provided they have not yet entered processing or shipment. Please email us promptly if you need to cancel.
Questions?
If you have any concerns or questions about your purchase, contact us at
sherootedwellness@gmail.com — we’re here to help.